Citibank

Great service, friendly staff I was in & out very shortly. I think if you show up mid day like I did you find it better without any wait.

I have been coming to this branch for 4+ yrs now, and have always found the tellers to be ready, helpfull and available. Of the few times I needed a mgr assistance, she was polite, courteous and...

This branch is horrible with customer service. The employees appear frustrated and are of no help. I went in one day to deposit a check written to me and my legal team by my insurance company....

If I could give zero stars I would. The Los Gatos branch customer service and expertise in banking is a zero. I waited three days to receive a return phone call which I ended up having to follow...

capitola office closed and can never get a person from the branch in los gatos office to answer the phone, I called at least 8 times in one day. When you are trasferred to the call center they are...