BlaziQue M.
8/13/2025
I haven't experienced customer service THIS EXCELLENT in quite a while. 1. I don't even have AN ACCOUNT at CITIBANK 2. I needed help with an issue regarding a branch IN NEW YORK. This would...
Citibank
Closed
(16)
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9100 Woodman Ave
Pacoima, CA 91331
Citi is a financial services company, which offers a range of financial products and services, including Citis digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards credit card offers, and Citi Personal Wealth Managements investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
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Reviews
3.016 reviewsCarlos A.
8/14/2025
This Citibank branch has excellent, courteous, and professional customer service all around. Personal banker, Willy Ramirez has serviced my account for several years providing trustworthy,...
Steph E.
2/28/2023
Customer service unmatched! The young man that helped me was just super helpful and solved my issues. His mannerisms were excellent and the way he was just so calm. I believe his name was Willy....
Alexa’s C.
2/11/2023
I walked in to open a business account and the lady at the counter informs me that I need to make an appointment because they close in 1 hour. I guess they don't need my business account there....
Sheila A.
11/4/2021
Your customer service sucks. Worst ever experience. The lady hang up on me and didn't even help me. Sooooo rude!!!!!UNPROFESSIONAL THATS THE WORD!!!
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