Citibank

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5000 W Sunset Blvd
Los Angeles, CA 90027
Citi is a financial services company, which offers a range of financial products and services, including Citis digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards credit card offers, and Citi Personal Wealth Managements investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Reviews

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1.578 reviews
Marcus M.
8/21/2025

Went into CitiBank with 1,0001 problems yesterday. I was greeted and helped by the manager, Gina. She was so professional, so kind, and went above and beyond to fix my situation. Not only did she...

Charles M.
3/18/2025

Citibank - EXTREMELY POOR CUSTOMER SERVICE AND WILL NOT RELEASE MY DEPOSITED FUNDS If I could leave this company with zero star rating, I would. I have, many medical conditions And bills to...

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ian m.
2/6/2025

Worst customer service. Marco was rude, not helpful, and hung up on me. I'm a brand new customer. Called to make sure I signed up for the correct account. He was mad because I didn't have my...

Reathell V.
8/21/2025

Citibank in Marina Del Rey has terrible customer service. The Branch manage and Representative are misleading and do not fulfil their promises. The bank advertised a bonus promotion if you opened...

Wicked W.
12/6/2024

I have attempted balance transfers THREE TIMES from my Citi card to another credit card, and Citibank keeps flagging the transactions. When I call customer service they cannot tell me why the...

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