Citibank

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5000 W Sunset Blvd
Los Angeles, CA 90027
Citi is a financial services company, which offers a range of financial products and services, including Citis digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards credit card offers, and Citi Personal Wealth Managements investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Reviews

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1.576 reviews
Marcus M.
8/21/2025

Went into CitiBank with 1,0001 problems yesterday. I was greeted and helped by the manager, Gina. She was so professional, so kind, and went above and beyond to fix my situation. Not only did she...

Charles M.
3/18/2025

Citibank - EXTREMELY POOR CUSTOMER SERVICE AND WILL NOT RELEASE MY DEPOSITED FUNDS If I could leave this company with zero star rating, I would. I have, many medical conditions And bills to...

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ian m.
2/6/2025

Worst customer service. Marco was rude, not helpful, and hung up on me. I'm a brand new customer. Called to make sure I signed up for the correct account. He was mad because I didn't have my...

Jeff ..
8/20/2024

Thank you Mr. Marcelo Carrasco, Branch Manager for the Rancho Park location. He was very helpful in rectifying an problem we had with a linked account. Thanks

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Arc R.
1/31/2023

I made a deposit that the cashier made the wrong account and I already made the claim. They have not said anything about it for two weeks, or send notification of what is happening. I already...

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