Jewel P.
8/17/2025
Sunday, August 17, 2025 @ 2 PM-ish: I have been a long-time fan of Chipotle, but something that I've always felt can be improved is their Customer Service, or lack thereof. Today, especially,...
Chipotle Mexican Grill
$
Closed
(273)
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5650 Balboa Ave
San Diego, CA 92111
Chipotle Genesee Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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Reviews
2.5273 reviews
Jane D.
8/9/2025
Rude customer service. Employees don't know what they're doing nor do they care to listen to your requests. Visit date & time: August 9, 2025 @ 11:42 AM. I asked for only a little bit of hot...
Kstar W.
7/31/2025
Boy, this Chipotle location must be sponsored by the American Heart Association because they clearly believe less lettuce = less obesity. I preordered a salad, and what I got was a scoop of meat,...
Stephanie R.
10/21/2025
Ok so I love eating here at different locations but they keep failing me :( this location was not very clean. With only one person working the line and The chips were left for a bit too long.
allison r.
8/7/2025
Not impressed. My husband and I came here because he had a gift card from one of his students. We each ordered bowls. There were nine people behind the counter! ??? We each chose our rice,...
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