Chase Bank

Juana is a real one! She went to bat for me on the phone with Chase Corporate because I was getting the run around for a situation, as was she and I I was told by Chase Tech support that I needed...

I went to this Chase Bank branch and asked to exchange for crisp $100 bills. The banker didn't even bother to explain -- they just gave me used bills without a word. When I asked specifically for...

The female manager here is unorganized and doesn't take responsibility. When she realized she approved too many associates' days off on the same day, she didn't step up to help or fill the gap....

Left my mom in the hospital early to get important documents signed I was told I would be able to at 4:40 pm on Monday March 24th at this location. When I arrived I was informed all bankers were...

Stopped by on Saturday (11/30) to move my high schooler from the children's checking account to the high school one. Walked in and there was one customer at the teller and us. First employee...