Chase Bank

Good customer service, good notifications if something is a mess with the account. Good customer service staff that go above and beyond.

A inept, incompetent institution, awful. Website is awful, difficult to sign in, customer service outsourced to international locations, staffed with terriblly trained staff. Chase gets a grade of D-.

Hi, hope everybody is having a better day than me currently, went into the chase bank hoping my day would go by well by getting my work check cashed before lunch would end. I'd walk to the waiting...

Their customer service sucks. I have been waiting to access the box for over 40 minutes and there are people walking around but won't help at all. They are not all trained to help customer In same...

I'm a business customer. I came in in a hurry to make a quick transaction. There is no dedicated business line anymore. I was told to go to a line that was ten deep. I'm very disappointed by this...