Chase

Thank you Liz for providing excellent customer service last week while I was making a deposit. Sometimes the simplest transactions can take several steps and there's always a protocol to follow...

Seriously incompetent staff. Refused to add a spouse to my account even after presenting legal documentation of marriage from State of CA, a social security card and multiple pieces of information...

Bad customer service! I went to the branch with my kids to open minor accounts. They turned us away and said we can open the accounts online. I showed them the cash and checks my kids brought to...

bad customer service. I was told to drop in to the Montclair branch to sign something and that it would take 5 minutes but they turned me away and said I had to make an appointment. seems like...

This branch location has decided to never pick their phone up. I've called 5x for two different reasons while staying in the Bay Area. My branch manager at my home location has called multiple...