Lionela A.
4/27/2025
Amma start by mentioning this is my first promotional trip! In the beginning I was very frustrated because there is a lot of steps to this but finally when I spoke to my travel agent Jonathan, he...
Casablanca express
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6300 Canoga Ave Ste 550
Woodland Hills, CA 91367
Casablanca Express is a leading travel agency based in Los Angeles, specializing in promotional travel services for nearly 40 years. They have successfully assisted millions in creating lasting memories, making them a preferred choice for businesses requiring fulfillment services for various travel packages.
The company is dedicated to customer satisfaction and encourages travelers to discuss potential trip extensions, additional guests, and upgrades with their travel agents at the time of booking. They emphasize the importance of redeeming travel certificates before deadlines, ensuring that customers have a smooth and enjoyable travel experience.
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Reviews
2.049 reviews
Rachel Z.
9/26/2025
I was promised a family trip to Anaheim with 2 Disneyland tickets and so was my mother. I asked before we showed up(together) if we can set up the trip to go at the same time & we were promised...
Susie B.
6/5/2025
After making reservations, I gave my credit card for $225- which was the tax on the 7 night hotel stay & refundable deposit for which I was supposed to get back after the trip. During the call,...
Angel B.
3/30/2025
Very poor! Still trying to get my refund of $50.00 since October, 2024. Janine in customer service stated, takes 30-60 days to get in the mail. It's already April 2025 still no refund received....
Richard E.
8/26/2025
Last week I had to cancel a trip last minute and the hotel made it clear the reservation could not be changed. I called Casablanca spoke with the manager and I was able to get the money back. I...
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