Capp

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Website
1215 K St Ste 2015
Sacramento, CA 95814
+1 (916) 448-7992
https://www.csd.ca.gov

The California Arrearage Payment Program (CAPP) was established to provide financial assistance to energy utility customers struggling with past due balances incurred during the COVID-19 pandemic. Administered by the Department of Community Services and Development, the program dedicated substantial federal funding to help alleviate energy debts for Californians, automatically applying benefits to eligible customer accounts.

CAPP has evolved over the years, with the 2021 and 2022 initiatives focusing on supporting residential customers and ensuring protections against service disconnections for those facing financial hardships. The program's structured phases included a comprehensive survey and application process, enabling utilities to distribute funds effectively while prioritizing customers at risk of service interruption.

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