Phone calls were repeatedly ignored. No receptionist makes it hard to figure out what the company status is. Because we are not expert on tax law, it would have been helpful to gain more info...
Candice Gerlach, CPA
(9)
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She filed our taxes, both personal and business for only 1 year in 2021. She calculated our taxes wrong, and our HSA max contribution wrong, meaning we are STILL, 4 years later, getting...
She has an AI answering service that says they will call you back within an average of 24 hours. 5 days has passed and I have not heard from them. I'm done waiting.
I met with her in October 2024. She was so nice! I was so excited to work with her. I gave her copies of my documents and set up my client portal......and then I never heard from her again. Even...
We have used Candice for 3 filings now and been very happy with the process. Answers all our questions and explains things very well, highly recommend!
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