I had a good experience when I needed it most. We called to have Cal West come fix our commercial ice machine, and they got here that afternoon and fixed it quickly. I'll be calling them next...
Cal West Service
(6)
Cal West Service is a privately owned company located in the Greater Bay Area, including San Francisco, Dublin, and San Jose, boasting over 85 years of combined experience in the foodservice equipment industry. Specializing in distributing parts and accessories from over 150 leading manufacturers, they prioritize customer satisfaction through exceptional service and reliability.
Providing comprehensive repair, maintenance, and parts distribution for a wide range of commercial cooking, warewashing, and refrigeration equipment, Cal West Service is dedicated to helping businesses reduce costs and minimize downtime. Their knowledgeable staff is equipped to assist clients with identifying the right parts and ensuring the proper installation of kitchen equipment, thereby enhancing operational efficiency.
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Reviews

This place SUCKS at calling back (I've had the issue 4-5 times now). They took forever getting work done, both times, and I could have replaced the mixer for the amount I paid to fix it. They...

Although they're horrible at giving call backs, the staff are very nice and friendly. Depending on your luck the repair could either take a really really long time or be done within a day or two.
We dropped off our convection oven on Oct 15th and have called back every week for the past month to see if it was ready for pick up. Each time someone said the part was on order. I just called...
I called them to get a new gasket glued in my Nemco Steamer and a rude lady told me it round be $120 to diagnose the problem and after that if I decide not to go ahead with them they would not...
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