Build-A-Bear Workshop

We took our daughter and niece to Build-A-Bear yesterday while visiting the Westfield Valley Fair Mall. It was pretty empty when we arrived so the girls took their time picking out a Halloween...

Came for my daughter's first birthday and birthday bear. Didn't end up going until like 30 mins before closing. Upon walking in lady announced they will be closing at 8pm before greeting us and I...

Please be careful at checkout. The cashier told me she's going to give us a coupon for next time for $10. She failed to tell me we would be charged $5 for the gift card. Why would I purchase a...

Came here to get our cinnamoroll stuffed! The process was really quick and the staff were really nice! They even let us put in two hearts for our plushy. The staff also made the plushy perfectly...

The customer service was extremely disappointing. This place should be staffed by people who have a kind heart and a genuine love for children. After all, who comes to Build-A-Bear? Kids and...