Boulevard Software
Boulevard Software is a San Francisco-based company that offers IT service management solutions, including INVICTADesk and INVICTAPass, designed to simplify and streamline IT processes. Their fully pre-configured integration into system management tools allows for centralized management of IT operations, while their self-service password reset feature empowers end users to quickly and securely reset their own passwords, reducing the need for service desk calls.
In addition, Boulevard Software provides infrastructure monitoring solutions through their INVICTA Networks platform, allowing users to easily manage and monitor the availability and performance of their on-premise, cloud, or hybrid infrastructure from a single interface. With a focus on simplicity and efficiency, Boulevard Software's solutions are built on industry frameworks such as ITIL 3 and offer features like ticket logging and tracking, SLA management, and tag-based reporting for problem identification.
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