Best Buy

Tom Cisper at Best Buy Santana Row is extremely knowledgeable and gives excellent customer service. On the phone, he trouble shooted and solved a nonfunctioning Bose Soundbar & TV integration.

I bought a Chromebook here in 2024 and got the protection plan. Well, within a year; it just died. No reason; just wouldn't turn on. Took it to Geek Squad who said it was a defective product and...

Terrible return policy. Bought a tv bracket. Returned 19 days later to discover that they would not take unopened box back. We will never purchase any merchandise at Best Buy again! They lost...

I called to set up appointment and said that it is my phone that needs fixing. I finally get there Said my whole reason as to what was going on with my phone to be told by their worker "Yeah, We...

I went in knowing what I wanted, but had a few spec questions to help narrow down exactly which was right. Miguel was helping ring up a customer, while another was waiting to make an exchange. He...