Benchmarkportal
BenchmarkPortal is a leading contact center consulting company based in Santa Barbara, CA. With a team of experienced experts, they offer tailored solutions to improve the strategic and operational aspects of contact centers, ranging from focused interventions to temporary management assignments.
Their services include on-site training, IVR assessments, technology evaluations, operational assistance, employee improvement, customer journey mapping, and more. BenchmarkPortal is known for their commitment to helping companies excel by not only providing certification metrics but also working collaboratively to enhance metrics throughout the year.
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