
Greeted immediately with a warm welcome and I appreciate that after going furniture shopping all day. Staff was super knowledgeable and was quick to offer suggestions. Even though we didn't find...
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Greeted immediately with a warm welcome and I appreciate that after going furniture shopping all day. Staff was super knowledgeable and was quick to offer suggestions. Even though we didn't find...
Very low quality. I purchased sofa and it broke in 3 days. My customers were very unhappy with product quality after receiving Bassett furniture. Pictures speak for themselves
The furniture itself seemed nice, but my experience in the store with customer service was horrible. As soon as we walked in, a middle-age woman greeted us and seemed eager to assist. As we...
I emailed the General Manager, Mr. Gilbert, of Bassett on April 3, 2025. The furniture is just what my husband and I wanted, but the customer service is just AWFUL. Here is the time...
Basset sent the technician back out with 2 other types of cushions. It appears the standard cushion doesn't stick. They ordered them and the technician said it'd take about 3 days to get them....
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