Bank of the West

Kind of a throwback, neighborhood bank. I like that. The staff learned my name and makes me feel welcome each time I come in. The loan dept aggressively sought my business and I made them work...

This BOW gets my award for least customer-friendly organization EVER! Let me explain. I am disabled. I write one check a year to my insurance company from this account. I haven't needed checks. I...

I was looking for the online BOW site and came across the ratings for the Montclair Branch and was astounded at all the negative remarks made about this branch. I have banked with them for over...

Don't get me wrong, Bank of the West is a great bank, just not this branch location. 2nd (out of 2 times) that I've been in there and there's NO ONE in there, except 4 employees, and it still...

This BOW branch is a complete failure. All due to a lazy, ineffective senior service officer: Margarita Padin and her manager, Mary Avila. I can't even transfer an account successfully with them....