Bank of the West

Thank you Tammy for your amazing customer service last week while assisting me, a non BMO customer, cash a check drawn from your bank. You were patient with me and the process. Even though,...

Why is this banks ATM always down? Always a problem at the Benicia location. Had to go to Vallejo for a simple transaction. Why have an ATM when it seems never open?

I've had good experience with the tellers at this branch, however, Mr. Francisco, is completely unhelpful and had NO interest in helping me resolve my issue. He told me to call the fraud...

As a national chain, Bank of the West looks like it's genuinely trying to pivot from any previous missteps and service issues. They've perhaps exited the proverbial confession booth and have begun...

still having problems with BofTW. now whenever I use my ATM to pay for medications, they put a fraud alert. never asked for this. it's embarrassing. I can order Ike's sandwiches once ina Blu moon...