Bank of the West

A big shout-out to Polly and her gangster squad here in this location. Palin, Connie and that newbie teller Raymond. Palin and Connie (and Polly !!!) are an absolute delight. They are always very...

Never helpful, always trying to sell me something or collect extra fees. Every visit is frustrating.

BOW is open from 9-5 Mon-Fri, Sat, Sun closed. Most people are working 9-5 on weekdays and might have time only on Sat. This bank care less about customer satisfaction, will never do business with...

After nightmares with BOFA, Citibank and other f'd finiancial institutions, I've found my branch. People are super friendly and helpful and they just don't push the red tape you see at other...

I have been going to this Bank of the West at Castro and Mercy Streets for 16 years now. They always provide good service, usually excellent service. Recently my unusual request of copies of...