Bank of the West

Giving 3 stars because the staff were very nice, greeted us, helpful, and wait was low to average. We have an account with BoW and brought $5,000 in rolled coins. It was a lot of coin rolls to...

One star is also too good for this bank There is no worse star I can give for the customer service here I was at this bank on last Monday for a false and a wrongfully over draft fee that I was...

Went in to start a savings account and met with Victoria and had terrible service! After waiting 10 minutes for someone to even greet me I was seated and waited another 15 minutes before Victoria...

I have been a customer of Bank of the West for a few years, and I find trying to connect to their Customer Service by phone is long and frustrating. This evening I was on hold for an hour and I...

Tried to re-order some business account checks and the teller was absolutely clueless, spent way more time than I wanted to just to order some checks that we always ordered (all she had to do is...