Bank of the West

Update. I'm not sure what happened, but all the old faces have vanished and looks like they have totally re-staffed. Business as usual but lacking the familiarity and experience - no one knows my...

I wish I could give a negative rating. It's a horrible organization that absolutely does not care about its customers. I have had several issues, such as money being transferred incorrectly,......

This branch was helpful. Encino & Thousand Oaks branches were closed. I had visited during normal afternoon hours. I suspect they are having some kind of internal problems to allow such seemingly...

This bank is as incompetent as Wells Fargo is corrupt. Even when there is a short line at the tellers, you can end up waiting a half hour because their computer systems are so antiquated and slow...

This has got to be the worst bank ever. I came in to withdrawal money and it wasn't a significant amount I was told that they don't have cash. I work at a bank and I know that branches have limits...