Alex L.
12/30/2015
The reviews are right, the lines to see the teller if typically not great. I'm not sure what my expectations to have to wait at a bank are, but after being a customer at this branch for many, many...
Bank of America Mortgage
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(79)
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10422 San Pablo Ave
El Cerrito, CA 94530
Welcome to Bank of America in El Cerrito, CA, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and Braille signage (where available), Ramps in locations with steps, Easy-to-open doors, Handicap accessible safe deposit box rooms.
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Reviews
1.579 reviewsMonica C.
11/19/2025
Long lines and only 1 teller working. At 11:00 everybody is on a break or Lunch? I spent 40 mins just to do 1 transaction!. Get more people guys or tell your 5 staff members who were in the back...
MsLisa ..
4/19/2023
This isn't an indictment of the staff at this BofA branch. They were understanding when I notified them. I was a victim of card skimming since my last stop at this ATM. I'm regularly in this area...
Dawn D.
1/31/2024
Wish there were zero stars because this branch is an embarrassment and customers are treated horribly. Put a check in BofA ATM for deposit, they can't find it and are saying - ATM's AT BANK OF...
Esther J.
9/6/2021
I would give it a zero if I could. Granted, I went there to order a new debit card only. I went there back in July, the manager had a very condescending attitude about my visit and couldn't be...
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