Ginny Y.
11/2/2020
This bank has wonderful customer service. They get to know their regular customers by name and look out for them. My parents have been banking here as long as I can remember and all the...
Bank of America Mortgage
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(89)
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2901 E Eastland Center Dr
West Covina, CA 91791
Welcome to Bank of America in West Covina, CA, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and Braille signage (where available), Ramps in locations with steps, Easy-to-open doors, Handicap accessible safe deposit box rooms.
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Reviews
2.089 reviews
Ray L.
6/25/2025
I contacted customer service by phone to get some past statements. The representative informed me I'd have to make an appointment to go into a physical branch where they could provide that since...
Cyndi P.
6/12/2025
We had an appointment with Kristine Cao to open an account as I am trustee of a trust and needed to open a trust account. We walked in and said "hello, our appointment is with Kristine." She was...
Victor C.
6/7/2025
I've always felt that the service at West Covina BOA is poor, especially from Kristine Cao. Her attitude makes you feel like she's just waiting for you to finish talking so she can clock out. Very...
Joe P.
6/20/2025
Horrible branch with rude staff. Particularly, Christine Cao who is the reason I'm closing all my BofA accounts and severing 30 years of business. Good luck if you chose to do banking here.
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