Wendy C.
1/20/2023
13 people in line and one teller. Come on BofA!! Employees are walking around should be able to jump in and help!
Bank of America Mortgage
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(17)
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2 Financial Plaza
Napa, CA 94558
Bank of America is proud to serve Napa, CA. Wherever you are in your financial life, we're here for you with personalized financial guidance from a team of experienced professionals all working together in one convenient location.
Also at this address
Reviews
2.017 reviews
Lisa T.
8/12/2024
The absolute worst customer service at any bank that I have ever experienced! Made an appointment a week in advance, then waited over 40 minutes for my scheduled appointment.
Alex A.
12/19/2024
Will rob you for all you have. Monthly $35-50 for "managing account" have made money for this company for 18 years and have nothing but a bill to show for it. Not fam.
Val T.
2/2/2023
Once again I am in line with 1 teller and a ton of people in line. They are trying to penny pinch with employees. This review is not a judgment of the hard working employees. Its management that...
Vincent S.
3/15/2021
BofA's horrible customer service is compounded by REALLY horrible management. Do you like being disconnected multiple times while trying to get them correct THEIR mistake? If so, this is the...
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