Amber P.
5/8/2025
I don't like speaking negatively of local businesses because I want to see everyone thrive. This bank needs to work on their customer service. There is always ONE teller and a line of people....
Bank of America
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(58)
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31531 Santa Margarita Pkwy
Rancho Santa Margarita, CA 92688
Welcome to Bank of America in Rancho Santa Margarita, CA, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and Braille signage (where available), Ramps in locations with steps, Easy-to-open doors, Handicap accessible safe deposit box rooms.
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Reviews
1.558 reviews
George U.
6/19/2025
I had an appointment yesterday to take care of some banking at the B of A in Rancho Santa Margarita. Isaiah Chow was the relationship banker I met with and was an impressive professional. Isaiah...
Pat H.
7/17/2025
Unable to access my online banking after having met with a Finance counselor in person at the RSM branch. He spent time thought he had taken care of Y issue, later I tried to access my account...
Keli S.
1/1/2025
I have to say that I've had great service from the tellers to the new accounts people but sadly the owners of big banks like this have put money before people as every bank I've been to recently...
Keith S.
9/24/2024
This branch of Bank of America has the worst customer service you could ask for. If I could give them a zero, I would. I just walked in to the bank at 1:30 pm. Nobody in line but 1 customer...
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