BAI Connect

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15301 Ventura Blvd
Sherman Oaks, CA 91403
+1 (818) 449-2626
http://www.baiconnect.com

BAI Connect is a leading provider of high-speed internet solutions in Sherman Oaks, CA, specializing in fiber-fast, symmetrical, and unlimited internet services for both residential and business customers. With over 20 years of experience in the multi-dwelling unit (MDU) market, they offer tailored internet, TV, and phone services designed to meet the unique needs of various sectors, including hospitality and events.

Renowned for their exceptional customer service, BAI Connect prides itself on a dedicated team that ensures seamless installations and reliable connectivity. Their commitment to quality is reflected in positive customer reviews, highlighting the professionalism and expertise of their technicians in delivering efficient solutions.

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Reviews

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4.0731 reviews
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John N.
7/12/2025

Sal, the technician was professional and quickly resolved the issue. He also kept me informed of when he was coming and what needed to be done. I really appreciated that. This review is only...

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Kristie K.
8/28/2025

Fine until you want to cancel your contract with them. The canceling process is literally PREDATORY! It's impossible, complicated, etc. They'll keep racking up your charges and come for you....

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John F.
7/15/2025

Hands down the worst customer service of any company I've dealt with in 45 years of paying attention. Pass the buck as fast as they could when my 88 yo mom had internet issues, they said it was...

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Zach A.
1/28/2025

BAI Connect took my condo building's business, then refused to upgrade us. My condo building got fiber internet installed with BAI Connect instead of one of the big companies like Frontier or...

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Lili G.
11/10/2025

BAI CONNECT has been very good at attending to concerns regarding cable television and satellite connection issues. One of their best agents is "HUGO" a very professional, intelligent,...

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