John N.
7/12/2025
Sal, the technician was professional and quickly resolved the issue. He also kept me informed of when he was coming and what needed to be done. I really appreciated that. This review is only...
BAI Connect
Closed
(706)
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15301 Ventura Blvd
Sherman Oaks, CA 91403
BAI Connect is a leading provider of high-speed internet solutions in Sherman Oaks, CA, specializing in fiber-fast, symmetrical, and unlimited internet services for both residential and business customers. With over 20 years of experience in the multi-dwelling unit (MDU) market, they offer tailored internet, TV, and phone services designed to meet the unique needs of various sectors, including hospitality and events.
Renowned for their exceptional customer service, BAI Connect prides itself on a dedicated team that ensures seamless installations and reliable connectivity. Their commitment to quality is reflected in positive customer reviews, highlighting the professionalism and expertise of their technicians in delivering efficient solutions.
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Reviews
4.0706 reviews
Kristie K.
8/28/2025
Fine until you want to cancel your contract with them. The canceling process is literally PREDATORY! It's impossible, complicated, etc. They'll keep racking up your charges and come for you....
John F.
7/15/2025
Hands down the worst customer service of any company I've dealt with in 45 years of paying attention. Pass the buck as fast as they could when my 88 yo mom had internet issues, they said it was...
Alexander L.
9/11/2025
Sal was my BAI Connect technician that installed my WiFi router. He was punctual, requested my permission before obtaining a key to my apartment from my complex's leasing office, and worked...
Steve G.
9/11/2025
excellent service from Sal today. He was especially helpful in orienting me to both TV and internet. Very courteous and professional.
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