Avis Thousand Oaks

Walked in with a smile -- was met with a frown, no eye contact, and a monotone voice. Not a great start. I was an hour early for my reservation, which seemed to confuse the agent. She struggled to...

worst customer service; guy with a nose ring is impersonal; unfriendly - on pick-up and drop-off. cars on lots smell; are dirty; and have existing damage. when i returned my car they told me i...

Once again, I had the absolute worst customer service experience at this location. Car rental places are everywhere--there are probably four just on Thousand Oaks Blvd alone--but the service here...

My sister called to change the pick up time, they ended up canceling her whole thing. They didn't send an email or anything that they cancelled it at all! The guy at the place was no help and...

I arrived to pick up my rental car that I reserved online only to be told there were no cars available. I was renting this car for work travel and needed to drive to another car rental company to...