
I was traveling and my Tumi carry-on handle unexpectedly broke. The lady there was of great advice and help and swiftly got me a replacement luggage at an optimized price. I won't go anywhere...
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I was traveling and my Tumi carry-on handle unexpectedly broke. The lady there was of great advice and help and swiftly got me a replacement luggage at an optimized price. I won't go anywhere...
Snippy, entitled clerk--the only one I'm the store, apparently--made me wait 30+ minutes so she could go on break. When I told her I only needed something verythat would take two minutes she...
My trusty carryon died getting off the plane in SFO, leaving me with a need to look for a new one. Checked out the Samsonite store upstairs but didn't find EXACTLY what I was looking for so told...
I purchased in Bogota a $1000 Tumi carry on. Just 4 months after the original purchase I was flying back to Bogota and the wheel broke off at JFK. I brought the spinner to the Tumi store in...
Tumi has really gone downhill. Not only in terms of the quality of their products, but even more so in their customer service. The handle of my carry-on had snapped out of place and Tumi was not...