The person who helped me was very knowledgeable, patient and friendly, too! I had to wait awhile since my previous phone was so old that I missed a number of software upgrades.
AT&T Store
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AT&T U-Verse turns a simple internet issue into an exercise in pain and punishment. The phone system is an insult to customers' time--20 minutes of bots, 40 minutes on hold if you need anything....
The staff at this ATT store are incredible. They go above and beyond when helping with account issues. They're very knowledgeable and provide excellent customer service. Ronald, Erica and John are...

I have had some issues with this store years ago but we had a bit of an emergency and decided to give it another try. Natalie was absolutely amazing at helping us out with a slightly complicated...
I was having problems with data on my phone, so I went in to a store after wasting a ton of time with phone support. One of the reps spent a couple minutes looking at my phone and just seemed to...
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