Courtney, Sheyla, Mario and Leah - Store Manager - were incredibly helpful and worked as a team to help troubleshoot an iPhone 17 Pro Max upgrade for me. It was busy, and they were adept at...
AT&T Store
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I purchased a phone from AT&T and immediately decided to return it. Customer service instructed me to bring the unopened package to the nearest store, which was Napa. The same day it arrived, I...
MARCH UPDATE: The District Manager, Roselyn did reach out to me immediately in January and tried to see if the problem could be rectified. Roselyn gave me a deadline when I would hear back from...
Courtney of this Trancas Street store was so patient and professional when I brought in my new I phone to update and correct an e mail problem. She never gave up with a difficult situation until...
AVOID THIS STORE OR ANY AT&T AUTHORIZED RETAIL - PRIME COMMUNICATIONS LOCATIONS AT ALL COST! The staff is poorly trained, has horrible customer service, lacks common sense and will screw up your...




