Astound | San Mateo

We've been with Astound for many years. Like all providers there have been ups and downs over the years but every time we have had a problem we have received immediate assistance that always...

IF YOU WANT TO WASTE MOST OF YOUR DAY WAITING FOR THEM TO NOT SHOW UP, THIS IS THE PLACE FOR YOU! I signed up and scheduled an appointment slot for 8am-12pm but technician never came. I called...

Ordered 1500 Mbps from Astound for $20 price lock* plus fee ended up $32.97 per month. The internet speed is horrible in Daly City. The most I got is around 500 Mbps. The 2-year price lock is a...

I've been a customer of this company for 15 years and what do I get for my loyalty to the company? Price hike, after price hike after price hike. For what? regular drops in service?, unhelpful...

Worst customer service ever! I called when I needed to close my account, and the rep directed me which equipment I needed to return. I followed their directions exactly, but it turns out they...