Apple The Oaks

Unfortunately my phone poop'ed after 5 months of having it . It would only charge up to 10% and die. I had to have it hooked to an external battery at all times. Thankfully still under warranty,...

1) came to upgrade 2) paid off my old phone via the sales person's POS device 3) carrier transition did not activate 4) they could not undo my transaction 5) did not offer any discount/ coupon...

This review is for Braydon, the Apple Associate that helped me. My recent experience at this Apple Store was not good. I went in because my MacBook pro's trackpad's click was off and I wanted to...

This is my recent experience at the Apple Store in Thousand Oaks and the ongoing support issues that have followed. What began as a routine purchase has now stretched into over two months of...

I came early to do a walk in. I had an appointment later. I think it's better to have a scheduled time. Can get pretty busy. They seem to be a step above the online option. Most people are cool....