AnswerLab

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575 Market St Ste 2600
San Francisco, CA 94105

AnswerLab is a San Francisco-based company that leverages user insights to enhance product experiences and drive business growth. Their research-backed approach empowers brands to reduce costs, improve customer experiences, and effectively enter new markets by providing fast, actionable insights.

With expertise in various practice areas including emerging technologies, DEI user research, and accessibility testing, AnswerLab offers tailored solutions to meet clients' unique needs. Their commitment to delivering high-quality research has made them a trusted partner for industry leaders seeking to optimize product design and customer engagement.

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Reviews

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3.06 reviews
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Ming C.
4/4/2017

Got emails from Probe Research in NY about a study that was coming up that I qualified for and was interested in. So I emailed them and they called me back. The phone call was pretty short,...

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Angie P.
9/24/2019

I went to the NYC location and the moderator was a condescending jerk asking me if I know what "thinking out loud" means. He spoke to me like I was an idiot, kept me over time, didn't apologize...

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C P.
7/12/2012

Be careful when signing up for focus groups with this company. My personal information was sent out in a mass email by one of their employees by the name of Alisa Richardson. Not cool at all for a...

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Rudy S.
7/18/2013

I participated in a project recently and was very impressed with the work they do. I thoroughly enjoyed the experience. Their staff was professional, courteous and my personal information was...

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Elizaveta C.
3/27/2017

On September 9, 2016 I participated in an over the phone interview for market research. I was told I would receive a check for $100 via mail after the study was complete. I followed up with...

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