Ann Taylor Factory Store

The employees and merchandise are really super great here!!!!! From the moment I called them I knew they would be able to help me find smart looking clothes for my upcoming interviews. The...

I've been a loyal Ann Taylor shopper for years, especially as someone who relies on their petite sizing. But after my recent experience, I'll be taking my business elsewhere. I tried to return a...

Don't shop here, the people who work here engage in shady business practices and extremely rude. A woman who claimed to be a MANAGER tried to trick me by telling me I couldn't return an Ann Taylor...

Horrible customer service! Also the manager and employee clearly have animosity toward both women (ALL women) and people of color despite being both women and of color themselves! I cannot...

Their system has been down since Christmas Eve and I wanted to exchange a dress that was a Christmas present. The customer service at the counter was sweet on the day after Christmas. I was...