Americas Best Value Laguna Inn

This is not a resort and is what it is. Clean room, meager amenities but the bed is clean and comfortable. It's obviously family run which I'm a fan of. The pros are that there is an in and out...

Bed bugs. Stay at your own risk!!! We left as soon as we saw them. The guy at the front desk didn't seem concerned. Wonder if any protocol was followed to address the situation.

This experience at Laguna Inn & Suites was very different than any other hotel I've been to because I found bedbugs and I have to say the bedroom was very small for my family.

So we needed to find a place near San Juan Capistrano, so my wife found this place on bookingdotcom. Wow was she disappointed. The worst part was they only gave us 2 bath towels and a wash cloth...

Booked the wrong hotel online, and paid for it dearly. The bed is comfortable, but that's really the nicest thing I have to say about the hotel. The location is awful. There are very few basic...