
The worst customer service experience ever. They are very slow to process anything and rarely answer phone calls. Maybe the cater to Mexican people only....
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Alterra Home Loans, based in Mission Hills, CA, is dedicated to making homeownership accessible through personalized financial solutions tailored to meet individual needs. The company offers a range of programs designed specifically for first-time homebuyers, simplifying the homebuying experience and helping clients build their legacy.
With a commitment to education, Alterra provides resources through its Learning Center to ensure customers understand the home loan process. Licensed in over 40 states, Alterra Home Loans is equipped to serve a diverse clientele, including those with Individual Taxpayer Identification Numbers (ITINs).
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The worst customer service experience ever. They are very slow to process anything and rarely answer phone calls. Maybe the cater to Mexican people only....
This got to be the slowest company that I have ever had to deal. They dont answer the phone or return your call.Will not go back or tell anyone about them.
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