They use booths instead of tellers! It was weird. The lobby area where I waited was fine. I had a comfortable enough chair. Hubby went into the "phone booth" area and I saw him using a phone...
AltaOne Federal Credit Union
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Terrible customer service on the phone or in person. Long wait times for both. This may the first bank that does not want my money! Un-willing to make any effort to help this customer. Making...
this is an horrendous institution. they have little to no regard for their customers. their only concern is with their protocol and procedures, which does nothing to support their account...
After being with my credit union for more than 6 years, they made it difficult to secure an auto loan since their rates were higher than expected. Based on recommendations from people I know I...
I can't express enough how much of a breath of fresh air Altaone has been for my spouse and me after our experience with our previous credit union. The customer service has been exceptional from...
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