Aerie Store

12/1/2019 Store #: 028 2:57:18 PM Associate: S28MVOGT, Megan I value customer service especially around the holiday season. The entire staff displayed professionalism, attention to detail and...

I ordered a replacement item from them a month ago and haven't received any response for a $5 item. I've called on several occasions and they never answer the phone. I went in person and was told...

The manager here is totally unhelpful, verging on hostile. I stopped in to get help with glasses that I bought here that are still under warranty, but she insisted I go to another store 30 minutes...

We bought a pair of sun glasses in Gilroy, before coming here I called the gilroy location to ask If I could return the glasses and get the special buy one get the 2nd pair at 50% off at any...

Poor customer service. Went to buy sunglasses. Picked them out right away. Took them to register. Cashier said she had to clean them. Disappears for 5-10 min helping other customers. Was so...