Aerie & OFFLINE Store

Alex did an amazing job with a difficult return. She is pleasant and lovely and great representative for the brand. She's definitely a reason I will come back to shop here.

The supervisor on the floor was so rude and unprofessional with a situation I was having with an item I was purchasing. When I asked her for her name she lied and gave me a fake name. She said her...

Terrible shopping experience! One staff member was getting a complaint about service while I walking in then the whole team talked rudely of the customer and just stared at me from the register...

Misleading customer service, I applied for the credit card there, the employee told me if I applied and I had informed her of my credit not being so well, she claimed that she would still give me...

Horrible management horrible customer service. Since they opened it's been horrible. No one seems to care.