Some of the worst phone customer service I've ever experienced. ADT came unprepared to an installation appointment at my house. I've now been on hold for MORE THAN AN HOUR just to schedule a...
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I was an ADT customer for over five years and gave them a fair opportunity to re-earn my business after moving into a new home. On July 1, 2025, I was quoted a detailed, written proposal by ADT...

DO NOT EVER SIGN UP FOR ANYTHING WITH ADT UNLESS YOU WANT TO BE STUCK WITH THEIR CON ARTIST CONTRACTS AND OUTRAGEOUS FEES. I had to have them come out and "upgrade" my system in 2024 because it...
We made the mistake of upgrading our already obsolete ADT system for the NIGHTMARE that is the "new" system with Google Nest. Do yourself a favor: NEVER USE ADT+GOOGLE NEST. It's all good when...

Just had an ADT tech here and I've got to say the Chatsworth office has really hired some knowledgeable and customer service friendly guys ! We had Andrew last week and Jose this week ( unrelated...
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