Access Answering Service

Founded in 1979, Direct Line Teleresponse provides telemessaging services in the San Francisco Bay Area. The company develops extensive training programs and systems to maximize the professionalism, accuracy and efficiencies of its telereceptionists. Direct Line Teleresponse serves more than 700 clients through computer-telephony integrated equipment and software systems. The company offers a wide range of services, such as inbound telemarketing, messaging, call screening for property managers and professional help desk services. Additionally, the company provides a wide range of telecommunications services. Its call center offers 24-hour live operator order entry, catalog entry, dealer locator services, database management, complex messaging and dispatch accounts.

Telecom, Inc is a premier provider of outsourced contact center solutions. Our combination of customized services, the latest technology, and operational expertise lets you spend more time focusing on your core business and less time worrying about your customer care needs all at a reduced cost. Since 1993, Telecom, Inc has taken great pride in providing the vital link between you and your customers. We offer a comprehensive suite of sales, service and marketing solutions designed to help you optimize each customer interaction and build profitable and loyal relationships. We are proud to serve some of the nation's most recognizable brands. Our consistent, results-oriented standards have earned the confidence of and repeat business from satisfied clients. Our focus on developing a more personal contact center means that we need to provide you with a dependable, highly-motivated workforce that delivers top-notch service. Because we are located in a major metropolitan area, our employees are drawn from a diverse, extremely skilled labor market.