
I called 2nd Generation Chimney Sweep to come check when I thought my chimney cap had fallen off my roof. Within 1 hour, Rick came to my house and went up on my roof to check out the problem....
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At 2nd Generation Chimney Sweep, our goal is to make the process easy and enjoyable for you. Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
I called 2nd Generation Chimney Sweep to come check when I thought my chimney cap had fallen off my roof. Within 1 hour, Rick came to my house and went up on my roof to check out the problem....
Blew off the scheduled appointment and I never heard from him. Did not return voicemails to reschedule.
If I could give negative stars I would. First, 2nd Generation and Gold Star are the SAME company. Not sure what type of scam they are rolling out here. Second, Rick was 45 min late for first...
Rick (or his colleague) is currently two hours late and counting. I've left two voicemails, since I have to get back to work. I just scheduled an appointment with the competition for this afternoon.
This is by far the worst company!!! DO NOT USE THEIR SERVICE!!! I called them out to clean my Chimney. Took them 15 minutes to clean. i thought my money was worth a little more than that... any...