Telephone Triage Consulting
Telephone Triage Consulting Inc., based in Hot Springs National Park, AR, specializes in providing telephone triage training and consultative services to a variety of healthcare settings, including clinics, military facilities, and emergency departments. Founded by Carol Rutenberg and now operated alongside Kathryn Koehne, the organization offers invaluable resources to enhance the quality and safety of patient care delivered over the phone.
Through seminars and training programs, the consulting firm addresses the complexities and risks associated with telephone triage nursing, emphasizing critical thinking, decision-making, and risk management. Their continuing education offerings are designed to equip nurses with the skills necessary to navigate this high-stakes practice effectively, ensuring both patient safety and professional accountability.
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