Telephone Answering Service

Answerfone, previously known as Doctor's Exchange, provides message retrieval and delivery services. It has computer data gathering capabilities. The company provides live operator, fax, voice mail, e-mail, cellular, and alpha and numeric paging solutions. It also offers analog and digital phone, one number recognition, short-term toll-free access and electronic archiving services. Answerfone additionally provides product and catalog ordering, targeted survey, broadcast advertising response and Internet order processing solutions. The company serves the medical community, as well as corporate, professional, service and order entry-based businesses. Its subscriber plans include 24-hour, weekday and short-term emergency options. Answerfone is located in Little Rock, Ark.

Started in 1925 as Doctor’s Exchange, today, Answerfone continues to be an indispensable asset to the medical community as well as corporate, professional and service based businesses. Answerfone’s primary focus is offering live operator services, 24 hours a day, 7 days a week. We utilize state-of-the-art data gathering computer technology and enhanced network features to deliver timely, accurate messaging, customized to our clients’ specific requirements. Our staff is continuously trained to handle the unique needs of our client mix. In many ways, we become an extension of our clients’ staff. Whether answering an after-hours call, or taking and routing a service call request, we help our clients become more productive.

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