Jenny N.
3/13/2019
Bad customer service. Left several messages for store manager and I was promised a call back but never once did they call back.
T-Mobile
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(7)
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3895 Phoenix Ave
Fort Smith, AR 72903
T-Mobile is a leading wireless service provider known for its extensive 4G and 5G coverage, offering various plans including unlimited phone options, prepaid services, and home internet solutions. The company emphasizes customer benefits such as music and concert perks, scam call blocking, and exclusive promotions like phone trade-in offers.
With a focus on customer satisfaction, T-Mobile promotes its competitive pricing, claiming to save customers at least 20% compared to other major carriers like AT&T and Verizon. The company continually invites users to switch with attractive incentives, including bill credits for eligible devices and new lines.
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Reviews
1.57 reviews
Lance K.
3/7/2025
My wife and I went in to switch to T mobile from Verizon. The kid who helped us called Verizon with us and assured me that he had handled everything. He said they would cover our last bill and pay...
Adena R.
3/15/2021
BEWARE: This store isn't owned by T-Mobile, it is a licensed dealer. My mother and I went in today to add a line to my account and the employee informed us that they will not serve, or even...
LaciandJason B.
7/22/2018
Horrible customer service. Not willing to help out in anyway. Their 'policy' is to make you pay for something even if you had no idea what was still 'ported'. Blows my mind that that they were...
Megatron B.
11/4/2017
Great company, have never had ANY issues with them, not the greatest service but good enough for this area considering it's farm land 90 percent of the places. Billing is consistent and they are...
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