I have avoided getting a new cell phone because I always dread the in-store experience (and I couldn't do what I needed online). I had an amazing experience at this Verizon!! It was pleasant and...
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The worst customer service I have received in years. An employee spent 5 minutes with me before saying they couldn't do anything to activate my phone, despite Verizon phone support telling me to...
Staff leaves without taking care of customers who have been waiting and allows others to jump the line Stay home and switch carriers

I am just a 25 year customer with 5 lines. Purchased a new 16 max. Got a trade and a $200 rebate, cool! A month goes by no rebate email. On the phone for 35 min, Ok . Then told to go to the Corp...
Verizon said the same responce to this review previously on another platform, but they never followed up or contacted me as they stated. Their reply is to fool the public into thinking they...