Valor IT

Valor IT is a customer care and tech support company based in Scottsdale, AZ, known for its people-led and technology-enabled approach that caters to both large-scale organizations and small to medium-sized businesses. Their unique culture, training, and incentives result in low attrition rates and high-performing agents who provide exceptional service.

With a focus on leveraging technology to enhance customer experiences, Valor IT utilizes an AI-driven platform to understand customer behaviors and preferences, aiming to eliminate the need for customers to call in the first place. Their outcome-based pricing model ensures clients pay for the benefits created, not just for time spent, while their commitment to diversity is highlighted through certifications from organizations like the NMSDC and pending WBENC certification.

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