We've called in a couple times, and the customer service rep has been helpful and responsive each time.
Vail Water
(4)
Vail Water Company is a private water utility company located in Vail, Arizona, serving approximately 6,000 residential and commercial customers in the area. With an Assured Water Supply for 100 years adequacy, Vail Water ensures consistent quality water service to its customers, further augmented by the direct delivery of Central Arizona Project CAP water.
Conveniently situated next to the Rancho Del Lago Golf Course, Vail Water Company operates from its office at 14155 E Via Rancho Del Lago. With a commitment to customer satisfaction, Vail Water offers online bill payment options and provides various service forms for account changes, making it easy for customers to manage their water services efficiently.
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Reviews
they never work with you they always refuse partial payments to keep the water on .which makes living in vail a communTy teribble for kids
Vail water do not care, simple as that. We have had consistent problems with them for as long as we can remember, from logistical issues to just rude interactions. We requested to put a water...

They are EXTREMELY rude when you call in with a billing question. They are accusatory and do their best to be snippy, nasty, and inflammatory. They also use a company to send out their bills- and...
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