Richard S.
7/15/2018
Jeremiah at this branch made it very easy to open a CD with them. The following week my wife, who has had poor service from the bank mgr at BoA and had to jump thru many hoops to get an answer,...
TruWest Credit Union - Thunderbird
Closed
(18)
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3431 W Thunderbird Rd Ste 15
Phoenix, AZ 85053
TruWest Credit Union is a cooperative providing trusted financial solutions & services, so members can achieve their goals. We offer our members, employees & communities with a lifetime of quality financial services and culture of caring since 1952. With 12 branch locations – this location in Phoenix, Arizona provides anything from mortgage products, and rewards checking, to your top of the line online banking. When you become a member of TruWest Credit Union, you become a part-owner of the company, with a voice to help drive our decisions. Because we are a cooperative, we care about you, your family, your finances & your future. That is why we aim to deliver financial services that meet your needs, & to do so with a smile. Visit us today!
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Reviews
2.518 reviewsMichael K.
6/9/2025
Their phone customer service could hardly be worse. They don't empower their branch staff to provide routine support. I didn't have a problem for 5 years because I was vanilla, then they conned me...
Antonio S.
3/4/2025
Unlawful Repossession & Fraudulent Business Practices - TruWest Credit Union TruWest Credit Union has engaged in unlawful repossession of my vehicle, a 2019 Hyundai Sonata 2.0T Limited, violating...
Jason H. C.
6/25/2025
The branch could only give me $1,000 cash when I needed to withdrawal several thousand. They didn't have enough cash on hand. That's insane, and completely unacceptable. A financial institution...
Emily E.
10/25/2024
This is the most inflexible bank I have ever worked with. The communication and customer service is awful. If you can avoid having an account with them, I would strongly advise that. I am grateful...
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