TruWest Credit Union

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3431 W Thunderbird Rd Ste 15
Phoenix, AZ 85053
+1 (480) 441-5900
https://truwest.org
TruWest Credit Union is a cooperative providing trusted financial solutions & services, so members can achieve their goals. We offer our members, employees & communities with a lifetime of quality financial services and culture of caring since 1952. With 12 branch locations this location in Phoenix, Arizona provides anything from mortgage products, and rewards checking, to your top of the line online banking. When you become a member of TruWest Credit Union, you become a part-owner of the company, with a voice to help drive our decisions. Because we are a cooperative, we care about you, your family, your finances & your future. That is why we aim to deliver financial services that meet your needs, & to do so with a smile. Visit us today!

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Reviews

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2.519 reviews
Richard S.
7/15/2018

Jeremiah at this branch made it very easy to open a CD with them. The following week my wife, who has had poor service from the bank mgr at BoA and had to jump thru many hoops to get an answer,...

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Destiny O.
11/6/2025

I've been with this bank for YEARSSS and never had any issues with the location in East Phoenix. This location acts like they HATE to help their customers. They're rude and not friendly. I went in...

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Michael K.
6/9/2025

Their phone customer service could hardly be worse. They don't empower their branch staff to provide routine support. I didn't have a problem for 5 years because I was vanilla, then they conned me...

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Antonio S.
3/4/2025

Unlawful Repossession & Fraudulent Business Practices - TruWest Credit Union TruWest Credit Union has engaged in unlawful repossession of my vehicle, a 2019 Hyundai Sonata 2.0T Limited, violating...

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Jason H. C.
6/25/2025

The branch could only give me $1,000 cash when I needed to withdrawal several thousand. They didn't have enough cash on hand. That's insane, and completely unacceptable. A financial institution...

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Thanks for doing your part to keep your communities strong. If youve been financially impacted by COVID-19, youre not alone. Stop by one of our U.S. Bank branches in Phoenix, Arizona - we are happy to serve you by walk-in, appointment or drive-up. We can be your resource for personal loans, mortgage assistance, credit cards, checking and savings accounts, and more.
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